Effective Date: Guatemala, 2026

1. Introduction

Welcome to OAS — Operaciones Aéreas y Servicios (“OAS”, “we”, “our”). Your privacy is of paramount importance to us. This Privacy Policy describes how we collect, use, protect and share information obtained from visitors and clients through our official website https://www.oasaviation.com. By using our Site, you agree to the practices described in this policy.

2. Information We Collect

We collect information to operate effectively and provide you with the best experiences with our services:

• Information you provide directly: Personal information submitted voluntarily through our contact form or by email — including name, company, email address, phone number, and service inquiry details.
• Automatically collected information: IP address, browser type, operating system, pages visited, dates and times of visits, and other usage data to improve our Site’s functionality and user experience.

3. How We Use Your Information

• To provide our services: To respond to inquiries, process requests and communicate about FBO, Ground Handling and other requested services.
• To improve our website: To understand how users interact with our Site and improve structure, content and functionality.
• For communications: To send important communications related to our services or policy changes.
• Legal compliance: To comply with applicable laws, regulations or legal processes.

4. How We Share Your Information

OAS does not sell, rent or trade your personal information to third parties. We only share your information in the following circumstances:

• Service providers: With third-party companies providing web hosting or data analytics services, under strict confidentiality agreements.
• Legal requirement: If required in good faith to comply with a legal obligation, protect the safety of OAS or the public, or defend against legal claims.
• With your consent: If you have given us explicit consent to share your information with a third party.

5. Security of Your Information

We implement a variety of technical and organizational security measures to maintain the safety of your personal information. However, no electronic transmission or storage system is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

Under Guatemalan legislation, you may have the right to access, rectify or request deletion of your personal information we hold. To exercise these rights, please contact us using the details provided at the end of this policy.

7. Third-Party Links

Our Site may contain links to other websites not operated by us. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content or privacy practices of third-party sites.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: ops@oasaviation.com
• Phone: +502 2380-9411
• Address: Av. Hincapié, 18 Calle, Hangar L-25, Zona 13, Guatemala City, Guatemala